At okiplay, the privacy and security of your personal data are taken seriously. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over your data as a player on the okiplay platform.
All data transmitted between your device and okiplay's servers is protected using 256-bit SSL encryption — the same standard used by Philippine banks. Your personal information travels securely at all times.
okiplay processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, as overseen by the National Privacy Commission (NPC).
You have the right to access, correct, delete, and port your personal data held by okiplay. You may also object to certain types of processing. Submit a data rights request anytime via support.
okiplay does not sell, rent, or trade your personal data to third parties for their marketing purposes. Data shared with third parties is limited to what is required for platform operations, regulatory compliance, and payment processing.
okiplay retains personal data only as long as necessary for the purposes outlined in this policy and as required by Philippine law, including PAGCOR regulatory recordkeeping obligations. Data is deleted or anonymised upon expiry of the applicable retention period.
In the event of a personal data breach that poses a risk to your rights and freedoms, okiplay will notify affected players and the National Privacy Commission within the timeframes required under the Data Privacy Act of 2012 and NPC regulations.
Your Privacy Matters: This Privacy Policy describes how okiplay collects, uses, and protects your personal information in connection with your use of the okiplay casino platform. Reading this document in full will help you understand your data rights as a registered player in the Philippines. If you do not agree with this policy, please do not access or use okiplay.
1.1 okiplay ("we," "us," or "the Company") operates the online casino and sports betting platform accessible at okiplay.app. We are licensed by the Philippine Amusement and Gaming Corporation (PAGCOR) and operate in compliance with applicable Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
1.2 We act as the Personal Information Controller in respect of the personal data you provide to us and that we collect in connection with your use of the okiplay platform. This means we determine the purposes and means by which your personal data is processed.
1.3 This Privacy Policy applies to all personal data collected through the okiplay website, mobile browser interface, customer support channels, and any other interaction you have with okiplay in connection with your account or use of our services.
1.4 By registering an account, making a deposit, or otherwise using okiplay, you acknowledge that you have read and understood this Privacy Policy. If you are under 21 years of age, you may not use okiplay.
As used in this Privacy Policy, the following terms have the meanings set out below:
3.1 okiplay collects the following categories of personal data from players and prospective players:
When you register an account with okiplay, we collect information necessary to create your account and verify your identity, including:
As required by PAGCOR and Philippine anti-money laundering law, we collect documentary proof of identity and address when processing withdrawals or when required by our compliance team, including:
What we do NOT collect: okiplay does not collect full payment card numbers (we use tokenised payment processing). We do not collect biometric data or health records beyond what may be incidentally disclosed by a player in the context of a responsible gaming request.
okiplay collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Directly from you | Account registration forms, KYC document submission, customer support interactions, responsible gaming tool setup |
| Automatically during use | Platform logs, session data, gameplay records, IP address, device and browser information, cookie data |
| From payment processors | Transaction confirmation details from GCash, Maya, BPI, BDO, and other payment service providers |
| From identity verification services | KYC status, watchlist screening results from third-party compliance service providers |
| From regulatory sources | PAGCOR self-exclusion registry, AML watchlist databases, court orders and law enforcement requests |
5.1 okiplay processes your personal data on the following legal grounds, as established under the Data Privacy Act of 2012 and its Implementing Rules:
6.1 okiplay uses your personal data for the following specific purposes:
7.1 okiplay does not sell, rent, or trade your personal data. We share your data only as necessary for the purposes described in this policy, with the following categories of recipients:
We disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities as required by law, court order, or regulatory direction.
We share transaction data with payment processors — including GCash (Mynt / G-Xchange), Maya (Voyager Innovations), BPI, BDO, Metrobank, and related payment networks — strictly for the purpose of processing your deposits and withdrawals.
We use third-party KYC and AML screening providers to assist with identity verification, sanctions screening, and politically exposed person (PEP) checks, as required under PAGCOR conditions and the Anti-Money Laundering Act.
Technical data (such as Player ID, session tokens, and bet amounts) is shared with certified game software providers to deliver casino games, sports betting markets, and bingo services on the okiplay platform. These providers are contractually bound to process such data only for the specific purpose of service delivery.
okiplay uses cloud-based infrastructure providers to host the platform and store data. All such providers are contractually bound to data protection obligations consistent with those in this policy.
No Third-Party Marketing: okiplay does not share your personal data with any third party for that party's marketing purposes. Any sharing of data is limited to what is strictly necessary for the delivery of okiplay's services and compliance with Philippine law.
8.1 okiplay uses cookies and similar tracking technologies on the platform to enable core functionality, maintain your login session, and improve the user experience. The types of cookies used include:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential / Session | Maintaining your authenticated login session, remembering your preferences, enabling secure transactions | Yes — cannot be disabled without affecting functionality |
| Analytics | Aggregated, anonymised platform usage data to help us understand how players navigate okiplay and improve the experience | Optional — you may opt out |
| Security | Device fingerprinting and fraud detection signals used to protect your account from unauthorised access | Yes — required for account security |
8.2 Most modern browsers allow you to manage cookie settings, including blocking or deleting cookies. Note that disabling essential cookies may impair your ability to log in to or use the okiplay platform.
8.3 okiplay does not use third-party advertising cookies or share cookie-based data with advertising networks.
9.1 okiplay implements a multi-layered approach to data security, including the following technical and organisational measures:
9.2 While okiplay takes reasonable and appropriate security measures, no method of transmission over the internet or method of electronic storage is 100% secure. In the event of a personal data breach affecting your rights and freedoms, we will notify you and the NPC in accordance with our obligations under the Data Privacy Act.
10.1 okiplay retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR licensing conditions, AMLA requirements |
| KYC identity documents | Duration of account + 5 years after closure | Anti-Money Laundering Act of 2001 (as amended) |
| Transaction records | 5 years from transaction date | AMLA, PAGCOR regulatory requirements |
| Gaming activity logs | 3 years from date of activity | PAGCOR licensing conditions |
| Customer support records | 2 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing consent records | Until consent is withdrawn + 1 year | NPC consent documentation requirements |
10.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be linked to an identifiable individual.
11.1 As a Data Subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okiplay:
11.2 To exercise any of the above rights, please contact okiplay's Data Protection Officer (DPO) at the details provided in Section 16. We will respond to your request within the timeframe required under the Data Privacy Act.
11.3 Note that certain data rights may be limited where okiplay is required by law to retain or continue processing your data — for example, retention of transaction records required under the Anti-Money Laundering Act.
Strict 21+ Requirement: okiplay is strictly for adults aged 21 years or older, in compliance with PAGCOR regulations and Philippine law. We do not knowingly collect, use, or retain personal data from individuals under 21 years of age. Accounts found to belong to persons under 21 will be closed immediately and any data will be deleted, except where retention is required by law.
12.1 If you are the parent or guardian of a person under 21 who has attempted to register an account with okiplay, please contact us immediately. We will take immediate action to close the account and delete associated data.
13.1 The okiplay platform may contain references or links to third-party services — such as payment provider portals (e.g., GCash, Maya) — where you may be redirected to complete a transaction. Once you leave the okiplay platform, this Privacy Policy no longer applies.
13.2 okiplay is not responsible for the privacy practices or content of third-party websites or services. We encourage you to read the privacy policies of any third-party service you interact with in connection with your okiplay account.
14.1 Some of okiplay's third-party service providers — including cloud infrastructure and game software providers — may process personal data in jurisdictions outside the Philippines.
14.2 Where personal data is transferred outside the Philippines, okiplay ensures that appropriate safeguards are in place, including contractual data protection obligations binding on the receiving party that are consistent with the requirements of the Data Privacy Act of 2012 and NPC guidance on cross-border data flows.
14.3 okiplay will not transfer your personal data to any third country that does not provide an adequate level of data protection, unless specific safeguards as described above are in place.
15.1 okiplay may update this Privacy Policy periodically to reflect changes in our data practices, regulatory requirements, or platform features. The "Last Updated" date at the top of this document will be revised whenever a change is made.
15.2 Where a change is material — for example, a significant new category of data collected or a new disclosure to a third party — okiplay will notify registered players through the platform or by email in advance of the change taking effect.
15.3 Your continued use of okiplay following the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree, you may close your account and request deletion of your data in accordance with Section 11.
16.1 okiplay has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data, please contact the DPO using the details below:
Data Protection Officer — okiplay
Email: [email protected]
Subject line: Data Privacy Request — [Your Account Name]
Live chat: Available 24/7 via the okiplay platform
Response time: Within 15 business days of receipt of a complete request
16.2 If you are not satisfied with okiplay's response to a data privacy request or complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines. The NPC's mandate includes receiving complaints from Data Subjects whose rights under the Data Privacy Act have allegedly been violated.
16.3 For questions specifically relating to responsible gaming, account self-exclusion, or account closure, please visit the Responsible Gaming page or contact support directly.
okiplay protects your personal data with 256-bit SSL encryption, complies with the Philippine Data Privacy Act, and never sells your information. Experience PAGCOR-regulated casino gaming — slots, live dealer, bingo, fishing games, and sports betting — in complete safety. Must be 21 or older.